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Federal State Guard& Community Emergency Services
A volunteer with a clipboard speaking with an older resident on a porch.

Request help or services

Ask us to come
alongside you.

For a household, a church, a school, or a community group that needs a hand. Tell us what is happening and someone will read it.

This form is not for life threatening emergencies. If someone is hurt, trapped, or in immediate danger, call 911 now. This form is not monitored around the clock.

Call 911

Street address helps us route a team.

Who is affected, what has already been tried, and when you need help. The more specific, the faster we can respond well.

What happens next

A person reads this, not a queue.

  1. 01

    We read it

    Your request goes to the people who can actually do something about it — not to an inbox nobody checks.

  2. 02

    We call you

    Someone reaches out using the phone number you gave to ask a few questions and confirm what is needed.

  3. 03

    We tell you honestly

    If we can help, we say how and when. If we cannot, we say that too, and point you toward someone who can.

Prefer to call?

929-642-9645

Call or text. Leave a message if nobody picks up and we will return it.

Training for your group

Churches, schools, and neighborhood groups can ask us to come and teach household readiness, hands-only CPR, or basic emergency response. Use the form and choose Training Request.

Hands over a street map and notebooks during a planning session at a wooden table.
A request is routed to real people, who work out who can come and when.